Zoom

Why Use Zoom

Vivantio’s Zoom integration allows for the following actions in Zoom to be kicked off directly from Vivantio. These automations could be kicked off in an ad-hoc manner or automatically based on specified conditions being met.

• Create meeting

• Add meeting registrant

• Add webinar registrant

• Create webinar

• Custom API request

Seamless Communication

Integration creates a seamless communication channel between service management and end users, enabling them to collaborate without switching platforms.

• Automation — of routine tasks such as ticket creation and status updates reduces manual work and speeds up processes.

Stay Updated Customers receive timely updates (through Vivantio) on the status of their issues, improving transparency and trust.

Streamline Processes

The streamlined processes and efficient collaboration result in quicker responses and better service delivery, enhancing customer satisfaction

Functionality

To perform the integration with Zoom you can use Albato that is built directly into the Vivantio admin area.

The below screenshot shows how you can setup actions you may want to perform in Zoom directly from Vivantio.