Vivantio AI
AI across your whole service operation
Assist agents in the moment, deflect with smart self-service, and turn service data into insight — not a chatbot bolted on.
Explore all Vivantio AIService Management
Automate & Configure
Assist agents in the moment, deflect with smart self-service, and turn service data into insight — not a chatbot bolted on.
Explore all Vivantio AIMicrosoft Intune is a way of managing and protecting devices, applications, and data in a cloud-based environment, using a unified endpoint management platform. Microsoft Intune can help service and support teams to remotely deploy, configure, update, and monitor devices.
Keep your asset data up to date within Vivantio from Microsoft InTune. When assets get added or updated, InTune automatically synchronises this data back to Vivantio; including OS versions, compliance status, software and hardware details. Tickets can then be logged against those assets, ownership tracked, mean time to repair as well as other key KPIs against each asset.
Increase Efficiency — and Streamline operations to reduce the burden on your teams while increasing productivity.
Solve Faster — Solve Issues Faster with up to date assets and configuration items presented to your service and support teams.
Elevate Service — by providing all the information to your service and support teams that is relevant to the asset in one system.
Improve Collaboration — between teams across infrastructure, security and support teams.
To perform the integration with InTune you can use Vivantio’s FlexBridge technology.
The below screenshot shows how the integration with InTune is configured and different fields mapped between the 2 system.
