Assist agents in the moment, deflect with smart self-service, and turn service data into insight — not a chatbot bolted on.
Explore all Vivantio AIA customer service and support team would use BeyondTrust to enhance customer service by providing secure remote access, allowing technicians to resolve issues quickly and efficiently while protecting customer data. Additionally, BeyondTrust offers detailed session reports and analytics, enabling teams to identify and address common problems, improving overall service quality.
Allow your technicians to create remote sessions with your end users via BeyondTrust. You can easily communicate BeyondTrust sessions with your end users or programmatically create sessions via the BeyondTrust API.
Increase Efficiency — and Streamline operations to reduce the burden on your teams while increasing productivity.
Solve Faster — Solve Issues Faster with remote sessions with your end users.
Elevate Service — by providing easy access and information to the end users device.
Improve Collaboration — between teams and end users.
Integration between BeyondTrust and Vivantio can be achieved by using each tools built in API.
See an example of the integration in action and how it was setup here…